I’ve known Janel and Diego for years, and they’ve always stood out as two of the most trustworthy and reliable realtors in the area. Their long-standing presence speaks volumes about the reputation they’ve built over time. Beyond their professionalism, they are incredibly friendly and approachable, which makes the entire process smooth and stress-free. If you’re looking for honest guidance and people who truly care about the community, Janel and Diego are the ones to call.

best broker in santa teresa for many many years. Honest, Hardworking, Loyal.

None of this would have been possible without Jeanel. From the very first conversation, she was incredibly attentive and completely dedicated to helping us through every step of the process.

She made sure we understood every detail, answered all our (many) questions with care. Is truly impressive her eye of detail. She had been in everything, from paperwork,to recommendations, she was always one step ahead.

Thank you for all your help and professionalism.It’s rare to find someone so genuinely committed and kind.

Thank you again Jeanel and team!!! We can’t be more grateful 🙏🏼❤️

Very recommended. High experience in real estate in the area.

I'm an attorney with a client who owns two properties in Costa Rica. Jeanel and Rachel have worked with me for the past year on the sale of one and long-term planning for the other. They're excellent long-term, long-distance partners: Focused, prompt, careful with details, and fun to work with. My client and I are glad we know them.

Rachel sold my house in Delicias during a buyer's market. Every team member on Jeanel's team is extremely professional, capable, and dedicated. They are also positive and pleasant people to work with. Despite the challenges of selling a home remotely from the US, it was not stressful and was concluded quickly. Every step of the way, Rachel communicated beautifully, as she is fluent in Spanish and a native English speaker as well. I had some complications due to poor legal support in the past and Rachel navigated every hurdle flawlessly. Jeanel's team is a pleasure to do business with.

We had an excellent experience purchasing our property in Playa Hermosa with Malpais Properties. From start to finish, Jeanel and the team were incredibly professional, knowledgeable, and responsive. Jeanel guided us through every step of the process, ensuring everything was smooth and transparent. Her deep understanding of the local market and real estate regulations gave us confidence in our investment.



What really stood out was Jeanel’s personalized approach—she took the time to understand our needs and found us the perfect property that matched our vision. Whether it was handling paperwork, answering our many questions, or giving us insights into the best areas to invest, she went above and beyond.



If you're looking for a trustworthy real estate agent in Costa Rica, especially in Playa Hermosa, we highly recommend Jeanel and Malpais Properties. Their expertise and dedication made the entire process stress-free and enjoyable!

We had a fantastic experience purchasing our property in Malpais with Malpais Properties. Diego was incredibly knowledgeable and made the entire process seamless. His experience with buying and selling properties in Costa Rica was evident from the start—he guided us through every step, ensuring that we understood all the details and felt confident in our investment.



Diego’s expertise in the local market, legal requirements, and negotiation strategies made a huge difference. He was always available to answer our questions and went above and beyond to make sure everything went smoothly. Thanks to his guidance, we found the perfect property, and the transaction was handled efficiently and professionally.



If you're looking to buy property in Costa Rica, we highly recommend working with Diego and Malpais Properties. His experience and dedication truly set him apart!

I had a wonderful experience with Rachel Moore at Malpais Properties when buying my home on the lower Nicoya Peninsula! I was in Costa Rica for Christmas and New Year's to close on a different home in which I was working with another company in the area. Unfortunately, the property ended up having title problems and my lawyer advised me to start looking for another piece of real estate. After returning home I found the perfect property but was not in a position to fly back to Costa Rica immediately. I contacted Malpais properties who had the home listed and Jeanel immediately put me in touch with Rachel. Costa Rica can have a bit of a wild west feel when it comes to real estate; however, Rachel and the entire team at Malpais properties are the real thing--unparalleled professionalism. I was a bit nervous initially because of my previous experience, but Rachel put me immediately at ease. We did a video call where she started from the beginning of the driveway, went around the grounds, through the house and onto the roof! I made a site unseen (other than our video 😉 offer that was accepted and I am so happy with my house in Costa Rica and Rachel Moore!

We purchased a property almost a year ago that would have never been possible had it not been for the unwavering support & persistence by Rachel Moore. Not only do we have our dream home in Costa Rica but we've also found a true friend & support system in Rachel. We are still learning so much about being home owners in Costa Rica and Rachel has supported us every step of the way, answering non-stop questions, giving recommendations, and simply being a friend. If you are even remotely considering buying property in this amazing & beautiful country, look no further than Rachel to help you in that process.